Our Privacy Policy
This page describes how your personal information is collected and used when you visit or make a purchase from www.theoriginalknit.com (the “Site”).
What do we collect about you?
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address and your city name("Device Information").
We collect information using the following technologies:
– “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment instrument type (Not your credit or debit card numbers, that is held by the Payment Gateway and not shared with us), email address, and phone number. We refer to this information as “Order Information.”
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.
How do we use Information about you?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
Communicate with you;
Screen our orders for potential risk or fraud; and
When in line with the preferences you have shared with us, provide you with information or advertising(only if you have subscribed to it) relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your city location), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
Do we share your information?
In case you have ordered with us, we share your name, address and phone numbers with our shipping service provider(s).
We do not share your personal information with anyone else.
Finally, we may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
Do we track you?
No, we do not track you.
What are your Information Rights?
You have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfil contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above.
Do we retain data on you?
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
How often would we update our policies?
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. Your use of the Site is subject to all our policies.
Do you want to Talk to us?
For more information about our privacy practices, if you have questions, or if you would like to raise a concern please contact us by e-mail at TOK@theoriginalknit.com